Refund Policy

At GrowPro, we aim to deliver high-quality digital marketing services and ensure customer satisfaction. Because our services involve time, effort, and resource allocation, we maintain a clear and transparent refund policy outlined below. 

1. General Refund Terms 

Payments made to GrowPro are generally non-refundable, as digital marketing services require strategy development, planning, research, and execution from day one. However, certain situations may qualify for partial refunds as detailed in the conditions below. 

2. Eligibility for Refund 

A client may be eligible for a refund only if: 

• The service hasnot yet commenced.
• Major deliverables havenot been initiated.
• The cancellation request is submitted within48 hoursof payment.

Once work has begun — including audits, keyword research, campaign setup, or content creation — refunds are not applicable. 

3. Non-Refundable Services 

The following services are strictly non-refundable due to their immediate execution nature: 

• SEO optimization work
• Paid advertising campaigns
• Content writing
• Social media management
• Website design once the initial draft is shared
• Third-party expenses such as ads budget, tools, hosting, or subscriptions

4. Service Dissatisfaction